Multiple Service Request

2by2 Solutions includes a Multiple Service Request option used for "Vacation" type Pet Sit Service Requests.

The Client has the ability to click on dates from a visible calendar by holding down on the CTRL key or using the Shift Key.

Service Requests are defined by the days of the visits, the times for the visits, and the type of visits for each time of the day. For example, if a Client requires different visit times during a set of consecutive days, those will be considered separate Service Requests and the system will take care of breaking them apart for scheduling purposes.

The system will generate the appropriate number of Service Requests to be entered into the system. Each Service Request may be assigned to different Pet Sitters in the Clients area or they may all be assigned to the same Pet Sitter (based on their schedule).

After Submitting the Service Requests for Approval, the Client can go to the Service Request Tab and click on the Manage Service Request button to maintain their Service Request or check the status of their Submitted Service Requests.

If you’re interested in our 2by2 Solutions, we invite you to take a look at our live Demo or contact us at sfowler@kistgroupllc.com.

Client Menu Main Tab
Client Menu Main Tab

  

Client Multiple Service Request
Client Multiple Service Request

  

Client Multiple Service Request
Client Multiple Service Request

  

After the Client clicks Calculate Cost button, the system will generate the complete cost of each of the Service Requests. Once the Client agrees to those charges, the Client can Add the Service Requests into the system as a Not Scheduled Service Request or Submit the "batch" of Service Requests for approval.

  

Client Multiple Service Request Cost Calculated
Client Multiple Service Request Cost Calculated

  

If the Client added the Service Request as Not Submitted, the Client will access the Manage Service Request option to review the detail of the Service Requests and Submit the Service Requests to the Pet Sitting business for Approval.

  

Client Service Request Management Tab
Client Service Request Management Tab

  

Summary of Clients Schedule - Multiple Service Request
Summary of Clients Schedule - Multiple Service Request